These answers come from our own factory — 4,000 m², 18 production lines, 15,000 pcs daily and 450,000 pcs monthly — and cover MOQ (100 pcs), sampling (7–15 days), bulk lead time (30–45 days) and quality control.
Quick answers for brands and wholesalers sourcing pet beds from our factory.
What is the MOQ for OEM pet beds?
OEM starts at 100 pcs across our standard range of beds, mats and nests.
What is the MOQ for ODM?
ODM (custom design) starts at 100 pcs, because every new model begins from a drawing or sample.
How long does sampling take?
A logo sample takes 3–5 days. A new-material sample takes 7–10 days. An ODM design or new-model sample takes 7–15 days.
How long is bulk production?
Bulk orders take 30–45 days, from order confirmation and deposit, on both OEM and ODM tracks.
Can I get a sample before bulk order?
Yes. Samples are available before bulk; lead times are as above. Sample cost can be credited against a bulk order.
What size range do you offer?
Production sizes S, M, L and XL, sized for cats and dogs. Exact interior dimensions and weight range are on each spec sheet.
Do you support custom logos and packaging?
Yes. Logo printing, custom colors and retail packaging are supported; custom packaging starts at the ODM level (100 pcs).
What materials are available?
Plush, sherpa and canvas/Oxford uppers with polyester or foam inner fill. Material changes are a 7–10 day sample.
Do the beds have removable, washable covers?
Removable, washable covers are the standard we recommend; confirm on the specific SKU spec sheet.
How do I start?
Send your target price, quantities and target pets. Email paw@pawhutt.com or use the contact page.
Questions? Email paw@pawhutt.com or WhatsApp +86 133 8657 5871. Request a quote.
Can I visit your factory before I place an order?
Yes — our 4,000 m² workshop in Zhejiang is open to buyer visits by appointment, and the sample tables and a full line walk-through are set up before you land. Send your target categories and travel dates to WhatsApp +86 133 8657 5871 and the visit is arranged around your sourcing trip.
Do you have the test reports and certificates my market requires?
Yes — compliance documents are matched to your destination market and supplied on request, and we do not publish certificate numbers publicly. Name the market and the category on your inquiry and the relevant file set is attached to the quotation.
What filling goes inside the beds?
Fill is polyester fibre (PP cotton), sponge or foam, and the fill weight in grams is fixed per size on the spec sheet for S, M, L and XL. A firmer or heavier fill is a 7–10 day new-material sample before bulk.
Which outer fabrics can you produce?
Plush, sherpa, canvas, 600D Oxford, suede, mesh and crystal velvet are all in current production across our bed, mat and nest range. Moving an existing model onto a different fabric is a 7–10 day material sample.
Can you make a size that is not S, M or L?
Yes — a custom dimension is an ODM item at 100 pcs per model, and the new-size sample takes 7–15 days. Send the interior dimensions you need and they are locked on the spec sheet before bulk.
How do I choose the right size for my customers?
Size is matched by the pet’s length and weight against the interior dimensions on the spec sheet, and our mat range runs from XS 40×30 cm to XXL 150×100 cm. The bed and nest range runs S to XL, each SKU with its own interior measurements and weight band.
Can you pack in retail boxes with my artwork and barcode?
Yes — printed retail box, export carton and an individual inner wrap are the three packing formats, and custom retail packing runs at 100 pcs on the ODM track. Roll-packing is available where it cuts freight on the largest beds.
Can you load a full container, or do you also ship LCL?
Both — we quote FOB or CIF on every order, and each quotation carries carton size, unit weight and packing rate so you can size an FCL or book an LCL correctly. One current SKU packs 20 pcs into a 60×50×40 cm carton at roughly 26 kg, and bulk production runs 30–45 days from deposit and sample approval.
What are your payment terms?
Deposit on order confirmation with the balance before shipment is the standard two-payment structure on every order, written on your proforma invoice. The same document carries carton size, unit weight and packing rate, so your finance and freight teams approve in one pass.
Do I pay for samples, and do I get the money back?
Sample cost is credited against your first bulk order, so from 100 pcs upward the sample is effectively free. Sample freight ships by DHL, FedEx or UPS and is quoted on request, prepaid or collect.
Can you put my logo and hang tag on your existing models?
Yes — woven label, printed logo and patch are the three label methods, and logo sampling takes 3–5 days. OEM keeps our existing specs and adds your brand, colour and packaging from 100 pcs.
Is there a smaller MOQ for a first trial order?
MOQ is 100 pcs per model on both OEM and ODM, and that one figure applies from a trial order through to a full container. Below 100 pcs we supply sample units only, and bulk pricing is quoted on request once size and quantity are confirmed.
What is your process if I need a new model developed from my sketch?
ODM runs through five steps — inquiry, sample, spec approval, bulk production, shipment — and the new-model sample takes 7–15 days from your drawing or reference piece. Nothing moves to bulk until you approve the sample and the spec sheet is locked.
How do you check quality before the goods ship?
Every one of the 18 production lines checks during sewing, filling and packing, and a final AQL inspection with a photo report happens before the container is sealed. Packing rate, dimensions and unit weight are logged on the spec sheet so the shipped carton matches the paperwork, and your own inspection standard can be named on the inquiry.
What happens if some units arrive damaged?
Report the issue within 7 days of receipt with photos or video, and confirmed defects are resolved by replacement or credit. Custom OEM and ODM orders are non-returnable unless a manufacturing defect is confirmed.
What changes if I reorder every quarter?
Repeat orders run against the same locked spec sheet with the same 100 pcs per model minimum, so a reorder needs no new approval round. Each reorder is quoted on its own quantity, and the approved sample stays on file as the QC reference.
How do you handle peak-season orders?
Bulk production holds at 30–45 days through peak season, so the binding constraint is your ship date rather than our line time. We run 18 lines at 450,000 pcs per month, and peak-season capacity is booked against a confirmed deposit date.
Are the beds washable, and how do you handle odour and slipping?
Removable, washable covers are our standard, and cover construction, washability and fill weight in grams are confirmed per SKU on the spec sheet before bulk. An anti-slip base or odour-control treatment is not a stock spec — it is quoted as a 7–10 day material sample.